DISTRIBUTOR POLICY:
If you would like to become a distributor of "R " Heroes work shirts, please contact us
using anyone of the means given below to request a credit application. "R" Heroes
policy does not allow us to give out any pricing without your company information on
file. Please include all names of approved buyers for your company so future orders are
not held up to verify authorization. To further protect our distributors, pricing will only
be given to approved buyers. If your company should relocate after establishing an
account, please mail in or fax a letter signed by the owner/president on a company
letterhead advising us of the change of address. If you change your business name or do
not place an order for a year, you may be required to fill out a new credit application.
ORDER POLICY:
Once a distributor, "R" Heroes prefers orders to be placed by fax and will gladly provide
an order form to do so. Although verbal orders will be accepted, it is the buyer's
responsibility to give accurate style numbers, sizes, and colors. All orders placed must
provide a shipping address and company telephone number each time. All claims for incorrect
shipments must be made in writing within 10 days of receipt of merchandise.
RETURN POLICY:
"R" Heroes work shirts are made firefighter tough! We stand behind our products 100%.
All claims are to be given a Return Authorization number (RA#) from our office. "R"
Heroes, Inc. reserves the right to repair any products that have a manufacturer's defect
before replacement will be considered. Failure to adhere to this policy will nullify your
claim with us.
CONTACT INFORMATION:
"R" HEROES INC.
P.O. Box 803344 Santa Clarita, CA 91380
Toll-Free (Outside of CA only): 800-906-5225
In California: 661-775-3878
Fax: 661-775-3882